Privacy Policy — Minko.ai

1. Information We Collect

a. Information You Provide

Account registration details such as name, email address, company, and billing information.
Communications with us, including support requests and feedback.
API usage inputs and queries submitted through our platform.

b. Information Collected Automatically

Log and usage data (IP addresses, browser type, device information, timestamps).
Cookies and tracking technologies to improve site performance and analytics.
API usage and related metadata, including request and response details, logs, and other content necessary to operate and improve our Services.

c. Information From Third-Party Sources

Publicly available data (e.g., professional information scraped from publicly available sources).
Business intelligence partners and data providers, where permitted by law.

2. How We Use Information

We use the information we collect for the following purposes:

To provide and operate our Services (including current and future APIs and related features).
To authenticate users and secure access to accounts.
To maintain and improve functionality, performance, and reliability.
To process payments and manage subscriptions.
To detect, prevent, and address fraud, abuse, or security issues.
To communicate with you about updates, promotions, or important service notices.
To generate aggregated or anonymized analytics that do not identify individuals.

3. Data Sources and Compliance

Our platform collects and processes professional data that is publicly available online, including but not limited to online profiles, company websites, and similar sources. We do not collect sensitive personal information (e.g., health, biometric data) — however, we may collect certain company financial details where relevant and publicly available — nor do we knowingly collect data from children under the age of 16. We respect applicable data protection laws, including the GDPR and CCPA, and limit processing to legitimate business interests such as providing recruitment and sales intelligence services.

4. How We Share Information

We do not sell personal data. We may share information with:

Service providers and vendors who help us operate the Services (e.g., hosting, analytics, payments).
Business partners and clients for the purpose of delivering enriched professional data through our APIs.
Legal and regulatory authorities when required to comply with law, regulation, or legal process.
Corporate transactions such as mergers, acquisitions, or sale of assets, where data may be transferred as part of the transaction.

5. Data Retention

We retain personal and professional data only as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data at any time (see Section 8).

6. Security

We implement industry-standard technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

We may process and store information in countries outside of your country of residence. In such cases, we take steps to ensure appropriate safeguards are in place in compliance with applicable laws.

8. Your Rights

Depending on your jurisdiction, you may have rights under applicable data protection laws, including:

Accessing the personal data we hold about you.
Requesting correction or deletion of your data.
Opting out of marketing communications.
Restricting or objecting to certain processing activities.
Data portability rights.

To exercise your rights, please contact us at hi@minko.ai.

9. Cookies and Tracking

When you visit our marketing website (minko.ai), we may use cookies and similar technologies as described below. Our web application at app.minko.ai may use additional cookies required to operate your account; those are separate from the choices on this marketing site.

a. Strictly necessary

These cookies are required for basic site operation and security. They do not require consent under applicable ePrivacy rules.

b. Analytics (optional — your choice)

With your consent, we use Google Analytics 4 (Google LLC) to measure aggregated website traffic (for example, pages viewed and general usage patterns). Google may process online identifiers such as cookie IDs and IP addresses. Data may be processed in the United States and other countries where Google operates.

Our pages include the Google Analytics tag with Google Consent Mode v2 (advanced). Until you choose Accept analytics, analytics storage (measurement cookies such as _ga) is denied. Advertising-related consent (ad_storage, ad_user_data, ad_personalization) stays denied because we do not use advertising tags on this site. If you choose Reject analytics, analytics storage stays denied. When storage is denied, Google may still receive limited, cookieless measurement pings without analytics cookies.

Learn more: Google Privacy Policy · Google Analytics opt-out browser add-on

c. How to change your choice

Click Cookie preferences in the site footer to reopen the banner and accept or reject analytics cookies. Your choice is stored in your browser’s localStorage under the key minko_cookie_consent until you clear site data or change your selection. You can also disable cookies in your browser settings; some features may not work as expected.

d. Do Not Sell or Share (California)

We do not sell personal information. We use Google Analytics for website measurement, not for cross-context behavioral advertising. If you reject analytics cookies, we do not enable analytics storage for Google tags on this site.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.

11. Children’s Privacy

Our Services are not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Services after changes constitutes acceptance of the updated policy.

13. Contact Us

Minko AI (Owned and operated by Poso Services LLC)
Email: hi@minko.ai
Website: https://minko.ai/
Address: 1309 Coffeen Avenue, Ste 1200, Sheridan, WY 82801, USA